Industry

Knowledge Management:

• Successfully implemented Revised Knowledge Cafes and After Action Review meetings to improve knowledge sharing and collaboration within the company

• Developed and implemented the first comprehensive KM procedure that paved the way for the company to become an accredited knowledge-based organization

• Recommended and scheduled relevant courses for employees, including a systems thinking course that helped to develop a more holistic approach to problem-solving

Systems and Methods:

• Played a pivotal role in developing the first risk management methodology and practice that resulted in risk identification, assessment, and mitigation across the company

• Led the development of job descriptions, qualifications, and skills for the company that resulted in clearer expectations and better talent acquisition

• Developed and maintained the job qualifications and skills database that facilitated efficient recruitment

• Conducted internal audits on other departments in ISO 9001 and identified areas for improvement

Human Resources:

• Main contributor in the implementation and audit of the Phillips HR Maturity Model that improved the company's HR policies and practices

• Maintained HR databases for three years (until the company purchased an ERP solution)

IT:

• Served as a member of the ERP solutions evaluation and selection committee that resulted in the successful implementation of an ERP system

• Collaborated with MAPNA Turbine Company* to introduce data mining to departments, which improved data analysis and decision-making

• Participated in EFQM audits of the MAPNA Turbine Company* to improve the company's quality management practices

Misc.:

• Analyzed the social network of the company and provided insights that helped to improve internal communication and collaboration

• Conducted internal courses on knowledge management and Microsoft Office tools that improved employees' skills and productivity

• Set up and maintained the company's website, prepared content, and provided site analytics that improved the company's online presence and marketing efforts

*  Sister company of the Alborz Turbine Company

Software Development Manager

• Successfully led the development, distribution, and support of Value Suite, a Time Measurement and Productivity Improvement Software, which became the first and only software in its field in Iran sold to more than 30 companies with ROI exceeding 1,000%.

• Managed the project from inception to completion and provided timely support and troubleshooting to ensure customer satisfaction (Support Discontinued)

Project Manager

• Managed the Time Measurement, Work Study, and Layout Planning project in Pharma Chemie Company, which resulted in more efficient operations and increased productivity

• Successfully led the Time Measurement and Scheduling project in Soha Pharma Company that resulted in better resource utilization and timely delivery of products

Misc.

• Prepared time and motion study proposals and presented them in meetings with clients, resulting in successful project acquisitions

• Developed effective time study methodologies that were widely used across the organization and improved the accuracy of time measurement and analysis

• Developed and implemented documentation standards that improved project management and communication

• Maintained the company's databases to ensure accurate and timely data analysis

Senior Industrial Engineer (Jul '08 - Sep '09)

• Managed and supervised time and motion study projects that resulted in improved productivity and efficiency for the clients

• Taught relevant courses in client companies that improved employees' skills and productivity

Team Supervisor (Nov '06 - Dec '06)

• Successfully managed the team of solids shop (tablets and capsules) in the "Time and Capacity Measurement" project in Zahravi Pharmaceutical Company that resulted in more efficient operations and increased productivity

• Developed a software package for recording and reporting time measurement data that improved the accuracy and efficiency of time measurement and analysis

• Carried out statistical analysis on manufacturing processes

• As a member of the quality assurance department, I was tasked to develop control plans and manufacturing process audits

• Developed a VBA-based solution in Microsoft Visio to draw Operation Process Charts from text files